SHIPPING & RETURNS/EXCHANGES

SHIPPING: We strive to ship out orders as soon as possible, please allow up to 2 days for your order to process.  Orders will ship Monday - Friday.  We offer free USPS priority shipping on all regular priced orders within the United States only. WYETH  is closed on all major holidays, and we do not ship on these days.  Please expect  delays around all US holidays.

RETURN & EXCHANGES: WYETH stands behind our sunglasses, and we want our customers to be completely satisfied. If you are not 100% satisfied with your sunglasses, you may return or exchange your order within 10 days of delivery.  All packages must arrive with 5 business days from when the return label is generated.  All return shipping costs are to be paid by the customer.

HOW TO RETURN YOUR SUNGLASSES: Email info@wyeth-eyewear.com with your order number, and we will email you complete instructions, along with a pre-paid label to attach to the outside of your package. Securely package your sunglasses in their original packaging, including any documentation, the case, and box. Returns that are not authorized through email, or do not meet these conditions may be subject to a restocking fee. Please note we are not responsible for lost or damaged packages. 

INTERNATIONAL CUSTOMERS: Shipping: We offer shipping outside the US to a select few countries.  Please note, along with shipping charges, customers are also responsible for taxes, duties, customs, and/or VAT.  By submitting your order at Wyeth Eyewear, you are confirming that once your package leaves the US, you’re responsible for all taxes, and if your package is refused, all shipping/duties will be deducted from original order before the refund is processed.  Shipping internationally may take anywhere from 3 - 21 days.

Returns: WYETH stands behind our sunglasses, and we want our customers to be completely satisfied. If you are not 100% satisfied with your sunglasses, you may return or exchange your order within 10 days of delivery. You are responsible for any and all shipping expenses. Email info@wyeth-eyewear.com with your order number, and we will email you complete instructions. Securely package your sunglasses in their original packaging, including any documentation, the case, and box. Returns that do not meet these conditions may be subject to a restocking fee. Please note we are not responsible for lost or damaged packages. Refunds are made to the original form of payment you used for your original sale.

Failed Deliveries & Returned Packages: In the case that a courier is unable to deliver a package due to an incorrect address entered by the customer, the customer’s refusal to pay duties, multiple failed attempts to reach the customer at point of delivery, or otherwise, WYETH is not responsible for payment of return shipping costs levied by the courier. Similarly, WYETH is not responsible for the payment of re-shipping merchandise to the customer. In cases such as these, the customer is responsible for all shipping costs associated with returned packages due to failed delivery. 
FINAL SALE: All sales are final on markdowns, special orders, pre-orders, & international orders (outside the US).